VIP paramedical services available for large insurance cases

On your next insurance case with $100,000 in annual premium or higher, choose one of our VIP paramedical services.

Vendor paramedical service comparison
	ExamOne and Dynacare Standard Service (premium <$100k)	ExamOne VIP Service ($100k and up in premium)	Dynacare Platinum Service ($100k and up in premium)
Booking and support	Ordered by head office as part of application intake or by advisor directly if preferred	Ordered by head office as part of a SimpleProtect application or directly by the advisor if preferred Advisor order preference: ExamOne Portal (create an account to order through their website) 1-800-268-3358 VIPServices@ExamOne.com	Ordered by advisor Note: If submitting a SimpleProtect application, ExamOne must be used to order evidence. 1-833-717-1837 DIS-Platinum@dynacare.ca
Pre-book appointments to accommodate client’s request (72 hours' notice required)	N/A
Initial contact with client to schedule appointment	Within 48 hours	Within 24 hours	Within 24 hours
Locations	Canada-wide *May be limited in remote areas	Most major cities up to a 50 km radius *May be limited in remote areas	Greater Toronto Area Vancouver Calgary Ottawa Montreal
Health professional credentials	Trained health professionals who meet vendor standards for quality and customer care	Trained health professionals, with a proven track record, who complete additional training to ensure the highest levels of customer care, quality, consistency and accuracy	Trained health professionals, with a proven track record, who complete additional training to ensure the highest levels of customer care, quality, consistency and accuracy
Day of appointment communication	No pre-arrival message	Health professional will call the client on their way to the appointment	Health professional will call or text the client 15 to 30 minutes before the appointment
Dress code	Business casual attire	Elevated professional attire	Elevated professional attire including branded equipment

Contact the providers directly by phone or email.
- Reminder: If submitting a SimpleProtect application, ExamOne must be used to order evidence.
Be sure to note the order is for VIP service and provide the following information:
- Name of insured person
- Application number (if available)
- Date of birth of insured person(s) (DD/MM/YYYY)
- Gender of insured person(s)
- Address of insured person(s)
- Phone number of insured person(s)
- Best time to call
- Base coverage amount of the policy
On the application, if ordering the evidence yourself, select Advisor to arrange new tests in the drop down.

Please contact your insurance sales partner if you have any questions.