My Canada Life

Description: This video uses screen captures, footage, graphics, narration and upbeat music to showcase the My Canada Life platform.
The video opens with a laptop displaying the My Canada Life overview screen.

Narrator: With My Canada Life, keeping track of your insurance and investments has never been easier. This includes all products you've purchased through an advisor.

Description: Transition to the footage of a middle-aged couple carrying boxes into their new home.

Narrator: Everything is in one place to help you make the best decisions that fit your life.

Description: Cut back to the My Canada Life overview screen. Investments and life insurance products are displayed.

Narrator: If you have investments and savings,

Description: A cursor clicks “Tax-free savings account (TFSA).”

Narrator: You can check your current market value, contributions, rate of return, all the funds you’re invested in and more.

Description: Cut to TFSA details. The cursor hovers over and highlights tiles for market value, contributions and rate of return. It clicks the “Investments” tab, displaying all investment funds.

Narrator: What about insurance?

Description: Cut to footage of a middle-aged woman checking her laptop in the kitchen.

Narrator: No problem.

Description: Words “No problem.” appear on screen.

Narrator: You’ll see any life, critical illness and disability insurance policies you have.

Description: Cut back to the My Canada Life overview screen. The page scrolls down and a cursor selects “Life insurance.”

Narrator: Check your coverage, policy loans, payout on death or dividends.

Description: Cut to participating life insurance details. Coverage and policy loans are highlighted. The cursor clicks the “Coverages” tab and payout on death and dividends are highlighted.

Narrator: And there's more.

Description: Words “And there’s more.” appear onscreen.

Narrator: You can also see your next billing date, and your term renewal date and amount.

Description: Cut to term life insurance details. Tiles for next billing date and term renewal date and amount are highlighted.

Narrator: You can also find your advisor’s contact information

Description: The screen scrolls down to “Product support” and the cursor clicks “Contact your advisor”. The advisor’s contact information is displayed.

Narrator: Change your personal details

Description: The cursor moves to the top right and clicks the profile icon. A dropdown menu opens and “Your profile” is clicked. Personal information is displayed.

Narrator: Go paperless and download e-statements, tax documents and product notices.

Description: The cursor moves to the left navigation and clicks “Documents”. Cut to documents and statements, tax documents and product notices tiles are highlighted.

Narrator: And if you have any questions, you can call or email us.

Description: The cursor moves to the left navigation and clicks “Contact us”. Website contact information is displayed.

Narrator: My Canada Life is available

Description: Cut to a laptop and mobile device moving into frame, both displaying the My Canada Life overview screen.

Narrator: anytime,

Description: Cut to footage is of the middle-aged woman jogging through a city.

Narrator: anywhere,

Description: Cut to woman looking at a sunset.

Narrator: all in one secure place.

Description: A mobile device with the My Canada Life overview screen moves into frame. Words “One secure place.” appear onscreen.

Narrator: Register today to see all your Canada Life products.

Description: Words “Register today to see all your Canada Life products.” appear with Canada Life logo and disclaimers: “Corporately owned policies are unavailable at this time. Canada Life and design are trademarks of The Canada Life Assurance Company. canadalife.com 1-204-946-1190”.

Clients can register and sign into My Canada Life^TM from the sign-in button on canadalife.com. They just need their policy number, date of birth and postal code to get started.

Here’s the registration link:

Available features
Self-serve options	Availability
View product details	See available products See available details
View documents	See available products
Update email and site language	Available
Additional multi-factor authentication for sign in	Available
Update address	Available
Update phone number	Coming soon
Update banking	Coming fall 2025
Update beneficiaries	Coming soon
Print product summary (includes beneficiaries if applicable)	Available
Portfolio summary	Available

You can now view your clients’ My Canada Life registration status in Workspace on their client page.

This email template makes it easy to invite clients to register:


Moved recently? Update your address with Canada Life today. With My Canada Life, you can self-serve and access important documents anytime, anywhere. https://www.canadalife.com/gopaperless3
Need tax documents for your individual Canada Life policies? No problem. Get instant access to important records as soon as they’re available. Register now for My Canada Life https://www.canadalife.com/gopaperless3
Now is a great time to start using My Canada Life to access information about your individual insurance and investment policies. Register now and switch to paperless today: https://www.canadalife.com/gopaperless3
Still receiving paper statements? With My Canada Life, 24/7 access to information about your individual insurance and investments is at your fingertips. Learn how to go paperless today. https://www.canadalife.com/gopaperless3
Go paperless with My Canada Life and access information about your insurance and investments anytime, anywhere. Go paperless to reduce the items mailed to your door Download statements and tax documents Update your email address Access your information from any computer or mobile device Join My Canada Life today: https://www.canadalife.com/gopaperless3
Access My Canada Life anytime, anywhere. Get 24/7 access to individual insurance and investment information and important documents, like statements and tax slips. Go paperless today! https://www.canadalife.com/gopaperless3


Vous avez déménagé récemment? Mettez à jour votre adresse auprès de la Canada Vie dès aujourd’hui. Grâce à Ma Canada Vie, vous pouvez accéder en libre-service à des documents importants en tout temps, où que vous soyez. https://canadavie.com/sanspapier3
Vous avez besoin de documents fiscaux pour vos polices individuelles de la Canada Vie? Pas de problème. Obtenez un accès immédiat à des dossiers importants dès qu’ils sont disponibles. Inscrivez-vous dès maintenant à Ma Canada Vie. https://canadavie.com/sanspapier3
C’est le moment idéal pour commencer à utiliser Ma Canada Vie afin d’accéder aux renseignements sur vos polices individuelles d’assurance et de placement. Inscrivez-vous maintenant et dites adieu au papier aujourd’hui même : https://canadavie.com/sanspapier3
Vous recevez toujours des relevés papier? Grâce au site Ma Canada Vie, les renseignements sur vos assurances et placements individuels sont à portée de main, en tout temps. Découvrez comment dire adieu au papier aujourd’hui même. https://canadavie.com/sanspapier3
Dites adieu au papier grâce à Ma Canada Vie et accédez aux renseignements sur vos assurances et vos placements en tout temps, où que vous soyez. Prenez le virage numérique afin de réduire les envois postaux que vous recevez Téléchargez des relevés et des documents fiscaux Mettez à jour votre adresse courriel Accédez à vos renseignements de n’importe quel ordinateur ou appareil mobil Inscrivez-vous à Ma Canada Vie dès aujourd’hui : https://canadavie.com/sanspapier3
Accédez à Ma Canada Vie de partout, en tout temps Profitez d’un accès en tout temps aux renseignements sur vos assurances et vos placements individuels et à des documents importants, comme vos relevés et vos feuillets d’impôt. Passez au mode sans papier dès maintenant! https://canadavie.com/sanspapier3


最近搬家了？立即向Canada Life更新您的地址。您可以随时随地通过My Canada Life自助获取重要文件。 https://www.canadalife.com/gopaperless3
您需要Canada Life个人保单税务文件吗？没问题。重要记录一经发布，即可立即获取。立即注册My Canada Life https://www.canadalife.com/gopaperless3
立即开始使用My Canada Life 获取个人保险和投资保单信息。立即注册，同时改用无纸化沟通：https://www.canadalife.com/gopaperless3
还在接收纸质对账单？通过My Canada Life，您可以全天候获取个人保险和投资信息。立即了解如何实现无纸化。 https://www.canadalife.com/gopaperless3
使用My Canada Life实现无纸化，随时随地获取您的保险和投资信息。 √ 实现无纸化，减少邮寄到您家的信件 √ 下载对账单和税务文件 √ 更新您的电子邮件地址 √ 可从任意电脑或移动设备访问您的信息立即加入My Canada Life：https://www.canadalife.com/gopaperless3
随时随地访问My Canada Life。全天候获取个人保险和投资信息以及对账单和税单等重要文件。立即实现无纸化！https://www.canadalife.com/gopaperless3


最近搬家了？立即向Canada Life更新您的地址。您可以隨時隨地透過My Canada Life自助獲取重要文檔。 https://www.canadalife.com/gopaperless3
您需要Canada Life個人保單稅務文檔嗎？沒問題。重要記錄一經發佈，即可立即獲取。立即註冊My Canada Life https://www.canadalife.com/gopaperless3
立即開始使用My Canada Life獲取個人保險和投資保單資訊。立即註冊，同時改用無紙化溝通：https://www.canadalife.com/gopaperless3
還在接收紙質對賬單？透過My Canada Life，您可以全天候獲取個人保險和投資資訊。立即了解如何實現無紙化。 https://www.canadalife.com/gopaperless3
使用My Canada Life實現無紙化，隨時隨地獲取您的保險和投資資訊。 √ 實現無紙化，減少郵寄到您家的信件 √ 下載對賬單和稅務文檔 √ 更新您的電子郵寄地址 √ 可從任意電腦或移動設備訪問您的資訊立即加入My Canada Life：https://www.canadalife.com/gopaperless3
隨時隨地訪問My Canada Life。全天候獲取個人保險和投資資訊以及對賬單和稅單等重要文檔。立即實現無紙化！https://www.canadalife.com/gopaperless3


Kya appane haal hi mein pata badla hai? Aaj hi Canada Life pe apna address update karen. My Canada Life ke saath, aap kisi bhi waqt, kaheen bhi apne important documents dekh sakte hain. https://www.canadalife.com/gopaperless3
Kya aapko apni Canada Life policies ke liye tax documents ki zaroorat hai? No problem. Jaise hi important records uplabdh hon, unhe turant haasil karen. My Canada Life ke lie abhi register karen. https://www.canadalife.com/gopaperless3
Yeh sahi waqt hai My Canada Life ka istemaal shuru karna, apni insurance aur investment policies ke baare mein jaankari haasil karne ke liye. Register karen aur aaj hi paperless baney: https://www.canadalife.com/gopaperless3
Kya aapako abhi bhi paper statements mil rahen hain? My Canada Life ke saath, aapke insurance aur investments ki jaankaari 24/7 aapki ungaliyon par hogi. Aaj hi jaane paperless honay ka tareeka. https://www.canadalife.com/gopaperless3
My Canada Life ke saath paperless rahen aur kahin bhi, kabhi bhi apne insurance aur investments ki jaankaari haasil karen. √ Apake ghar par bheje jaane vaale khat kam karane ke lie paperless chuney √ Statements aur tax documents download karen √ Apana email address update karen √ Kisi bhi computer ya mobile device se apni jaankari haasil karen Aaj hi My Canada Life join karen : https://www.canadalife.com/gopaperless3
Kabhi bhi, kaheen bhi, My Canada Life tak pahunchen, 24/7 apne insurance aur investment se jude jaankaaree aur important documents, jaise statements aur tax slips ke liye. Aaj hi paperless ho jayen! https://www.canadalife.com/gopaperless3


انتقلت حديثًا؟ قم بتحديث عنوانك مع Canada Life اليوم. من خلال My Canada Life، يمكنك الحصول على ما تريد بنفسك والوصول إلى الوثائق المهمة في أي وقت ومن أي مكان. https://www.canadalife.com/gopaperless3
هل تحتاج لوثائق ضريبية من أجل سياسات Canada Life الفردية الخاصة بك؟ لا عليك. احصل على وصول فوري للسجلات المهمة بمجرد توافرهم. سجّل الآن في My Canada Life https://www.canadalife.com/gopaperless3
استخدام My Canada Life للوصول لمعلومات تأمينك الفردي وسياسات الاستثمار الفردي الخاصة بك. سجّل الآن وتعامل إلكترونيَا اليوم: https://www.canadalife.com/gopaperless3
لآن هي فرصتك الذهبية لبدء استخدام My Canada Life للوصول لمعلومات تأمينك الفردي وسياسات الاستثمار الفردي الخاصة بك. سجّل الآن وتعامل إلكترونيَا اليوم: https://www.canadalife.com/gopaperless3
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اخیراً نقل‌مکان کرده‌اید؟ آدرس خود را برای Canada Life همین امروز به‌روزرسانی کنید. با My Canada Life، می‌توانید در هر زمان و در هر مکان به اسناد مهم خود دسترسی داشته باشید و آن را مدیریت کنید. https://www.canadalife.com/gopaperless3
برای خط‌مشی‌های زندگی کانادایی شخصی خود به اسناد مالیاتی نیاز دارید؟ مشکلی وجود ندارد. به‌محض دردسترس‌بودن آن‌ها، به سوابق مهم خود دسترسی فوری داشته باشید. هم‌اکنون برای My Canada Life ثبت‌نام کنید https://www.canadalife.com/gopaperless3
اکنون زمان عالی برای شروع استفاده از My Canada Life برای دسترسی به اطلاعات درباره خط‌مشی‌های بیمه و سرمایه‌گذاری شخصی‌تان است. هم‌اکنون ثبت‌نام کنید و همین امروز فرایند دیجیتال و بدون اسناد کاغذی (paperless) را شروع کنید: https://www.canadalife.com/gopaperless3
هنوز اظهارنامه‌های کاغذی دریافت می‌کنید؟ با My Canada Life، دسترسی 24 ساعته و 7 روز هفته به اطلاعات مربوط به بیمه و سرمایه‌گذاری‌های شخصی‌تان برای شما در دسترس است. نحوه شروع فرایند دیجیتال و بدون اسناد کاغذی را همین امروز یاد بگیرید. https://www.canadalife.com/gopaperless3
هنوز اظهارنامه‌های کاغذی دریافت می‌کنید؟ با My Canada Life، دسترسی 24 ساعته و 7 روز هفته به اطلاعات مربوط به بیمه و سرمایه‌گذاری‌های شخصی‌تان برای شما در دسترس است. نحوه شروع فرایند دیجیتال و بدون اسناد کاغذی را همین امروز یاد بگیرید. https://www.canadalife.com/gopaperless3
در هر زمان و هر مکان به My Canada Life دسترسی داشته باشید. به‌صورت 24 ساعته/7 روز هفته به اطلاعات بیمه و سرمایه‌گذاری خود و همچنین اسناد مهم شخصی خود مانند اظهارنامه‌ها و برگه‌های مالیاتی دسترسی داشته باشید. همین امروز فرایند دیجتال و بدون اسناد کاغذی را شروع کنید! https://www.canadalife.com/gopaperless3

Clients can register for the site if they meet the following criteria:

Over the age of 18
Own or jointly own individual insurance and/or wealth products purchased through an advisor
Have a Canadian or U.S. address and /postal code/zip code on file

The following are not eligible at this time:

Policies owned by a business or corporation (coming soon)
Policies managed in trust (legal guardian) or by a power of attorney

We’ll send eligible clients an invitation with a registration link in their new policy contracts, welcome packages and statement(s) so they can easily register.

Policy details

Your clients can see basic details for these policy types on My Canada Life.


Wealth products	Availability
Segregated funds – London Life, Great-West Life and Canada Life (including Canada Life segregated fund policies sold through an MGA); co-mingled segregated funds with guaranteed interest option (GIO) and/or daily interest option (DIO)	Available
FAA and FIF (Great-West Life)	Available
Freedom Funds – Marketwatch (London Life)	Available
Guaranteed interest options, daily interest accounts	Available
Income annuities	Available
Mutual funds and first home savings accounts (FHSA) (Product details currently available on Investment Summary)	Coming soon


Insurance products	Availability
Participating life insurance	Available
Term life insurance	Available
Universal life insurance	Available for Canada Life policies; London Life policies issued after 2004 and GWL policies
Critical illness and disability insurance	Available

Annuitant(s)
Assignment (if applicable)
Automatic switch and transfer program details (if applicable)
- Frequency
- Effective date
- Next transfer
- From what investment, amount, and %
- To what investment, amount and %
Banking details
- Transaction type
- Payment type
- Start date
- Institution
- Account number
- Amount
- Frequency
- Next transaction date
- Next payment date
- Payment method
Beneficiary details
Contribution and withdrawal details
- Total contributions since policy issue
- Contributions in the first 60 days
- Contributions in the rest of the year
- Total withdrawals since policy issue
- Contribution minus withdrawals
Contributions since policy issued on date
Daily interest option details (if applicable)
- Current balance
- Start date
- Interest rate
Death benefit guarantee details
- % of premiums invested
- Death benefit guarantee amount
- Reset option (if applicable)
Guaranteed interest option(s) details (if applicable)
- Total value of your Guaranteed interest option(s)
- Interest plan
- Last renewal date
- Last renewal value
- Interest rate
- Next renewal date
- Next renewal value
- Current value
Guaranteed income payment for annuities
Income annuity type (if applicable)
- Income payment details (for income products))Payee
- Minimum annual payment
- Maximum annual payment (if applicable)
- Federal withholding tax to date
- Provincial withholding tax to date
- Quebec withholding tax to date (if applicable)
- Payments received year to date
- Extra federal withholding tax amount and %
- Extra provincial withholding tax amount and %
Income payment details (for annuity products)
- Guaranteed income payment for
- Length of term
- Last guaranteed payment date (if applicable)
- Income payments decrease by date and amount (if applicable)
- Income payments decrease on date and amount (if applicable)
- Annual income payment increase (if applicable)
- Return of premium after start date (if applicable)
- Short-term rate protection option (if applicable)
- Flexible income start date option (if applicable)
- Income transition period option (if applicable)
- Extended death benefit option (if applicable)
Investment funds table details
- Total value of your investment funds
- Investment type
- Investment
- Fund #
- # of units
- Unit value
- Market value
- % of portfolio
Issue date
Market value amount
Market value current as of date
Maturity date
Maturity guarantee details
- % of premiums invested
- Maturity guarantee amount
- Reset option (if applicable)
- Maturity guarantee date
Owner(s)
Owner’s mailing address
Payment details (if applicable)
Payor (if appliable)
Policy number
Product type
Province of tax
Rate of return details
Rate of return current as of date
Related parties details (if applicable)
Rollover date (if applicable)
Spousal contributor (if applicable)
Successor annuitant (if applicable)
Successor holder (if applicable)
Taxation type (for annuities)
Transactions details
- Contributions and withdrawals details
- TFSA contributions, transfers in, withdrawals, and transfers out details
- Trade date
- Fund name
- Transaction type
- # of units
- Unit value
- Gross amount
- Units after
Withdrawal details

Paperless documents

The following products have paperless document options:


Wealth products	Availability
London Life and Canada Life guaranteed interest options and daily interest accounts sold after Jan. 1, 2020 Segregated funds and Freedom Funds – Marketwatch	Statements and tax documents are available.
Annuities Mutual funds - T4RSP, T4RIF, RLs, NR4 for nominee business only	Tax documents are available


Insurance products	Availability
Participating life insurance (excluding Gibraltar Select) Universal life insurance (for all Canada Life policies; London Life policies issued after 2004 and GWL policies issued after 2005)	Statements and tax documents (if applicable) are available
Policies starting with E or H and ending in U (London Life) Policies ending in T or P (London Life and Great-West Life) Policies ending in U (Great-West Life)	Annual Premium billing notices are available
Disability insurance	Tax documents are available.

1-888-534-1836 from 8 a.m. to 8 p.m. Monday to Friday.
Outside of Canada: 1-416-597-6981.
Interpretation available for most languages and dialects.

Canada Life and design and My Canada Life are trademarks of The Canada Life Assurance Company.

Available features

Policy details

Paperless documents