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What is My Canada Life?

My Canada LifeTM is a new website where clients will have a 360-degree view of their individual Canada Life insurance and investments – all in one spot.

Benefits of My Canada Life

  • Gives you more time to focus on what you do best – providing expert advice.
  • Provides an enhanced digital experience that clients have come to expect.
  • Clients can easily access product information and download available statements and tax documents.
  • Clients can choose to go paperless and reduce the number of items mailed to their door.

An animated video highlighting the benefits of My Canada Life, a new website where clients can get information about their insurance and investments, all in one spot.

Upbeat music plays in the background.
[Video content]
Description: A woman in a red shirt is doing stretching exercises in her backyard. The video zooms out and four different scenes are now displayed on screen. 1) The woman doing stretches 2) A man with a blue shirt is seated inside looking at a laptop on the table 3) The same woman is also in the kitchen, looking at her cell phone. 4) The same woman and the same man are seated on the couch. The woman is holding a baby.
Voiceover: Life happens 24/7 and customers need the ability to access their financial information anytime, anywhere.
Description: The four scenes disappear and the words “My Canada Life” appear on screen. A hand holding a tablet appears.
Voiceover: Introducing My Canada Life. For the first time, a site giving customers a 360-degree view of their insurance and investments.
Description: The hands tap the screen and text that says “Good morning, Jaime” appears.
Voiceover: It’s personalized. Secure. [screenshot ‘Enter your 2-step verification code.’]
Description: The hand taps the screen and a new screen appears. The heading says “Update 2-step verification” with a subhead of “Add extra security to your account.” There are instructions to “Enter a 5-digit code.”
The hand taps the screen and a new screen appears. The heading says “Profile” and has options that include “Personal info”, “security” and “communication preferences.”
Voiceover: And easy self-serve options, like contact information updates, saves time and energy to focus on the things that matter.
Description: The hand taps the “Personal info” option. It displays name, date of birth, email address and phone number information. The tablet moves off screen and the video shows the man and woman sitting on a couch. The woman is holding a baby.
Voiceover: Customers can easily view and download statements, tax documents and information about their Canada Life plans and policies.
Description: The tablet appears, displaying a Documents page. There are options to select Statements and Tax documents. The hand taps on the Statements option. The Statements screen appears and displays several recent statements for a LIRSS product. There is an option to download each statement. The finger swipes right on the tablet to display a new screen. The heading says “Go paperless to access your documents.”
Voiceover: And go paperless to reduce items mailed to their door.
Description: Tablet disappears and the words “My Canada Life” appear on screen.
Voiceover: My Canada Life means a better customer experience, a better advisor experience and a better Canada Life experience.
Description: Four different scenes appear on screen again. 1) The woman doing stretches in her backyard. 2) A man with a blue shirt is seated inside looking at a laptop on the table 3) The same woman is also in the kitchen, looking at her cell phone. 4) The same woman and the same man are seated on the couch. The woman is holding a baby.
Voiceover: Welcome to My Canada Life.
Description: The words “Coming 2021” appear as well as the Canada Life logo.

Need tax documents for your individual Canada Life policies? No problem. Get instant access to important records as soon as they’re available. Register now for My Canada LifeTM 

https://www.canadalife.com/gopaperless3

Use video as visual: https://bit.ly/40wCZHbOpens a new website in a new window

Now is a great time to start using My Canada LifeTM to access information about your individual insurance and investment policies. Register now and switch to paperless today:

https://www.canadalife.com/gopaperless3
Use video as visual: https://bit.ly/40wCZHb 

Still receiving paper statements? With My Canada LifeTM, 24/7 access to information about your individual insurance and investments is at your fingertips. Learn how to go paperless today.

https://www.canadalife.com/gopaperless3
Use video as visual: https://bit.ly/40wCZHb 
Go paperless with My Canada LifeTM and access information about your insurance and investments anytime, anywhere.
√ Go paperless to reduce the items mailed to your door
√ Download statements and tax documents
√ Update your email address
√ Access your information from any computer or mobile device.

Join My Canada Life today: https://www.canadalife.com/gopaperless3
Use video as visual: https://bit.ly/40wCZHb 

Access My Canada LifeTM anytime, anywhere. Get 24/7 access to individual insurance and investment information and important documents, like statements and tax slips.

Go paperless today! https://www.canadalife.com/gopaperless3 

Use video as visual: https://bit.ly/40wCZHb 

Canada Life and design and My Canada Life are trademarks of The Canada Life Assurance Company.